The satisfaction of our clients is our primary goal and the foundation for the company’s further development. All our actions are governed by this philosophy.
We always strive to meet the requirements of customers, guaranteeing:
- honesty
- high quality of service;
- timely delivery
- competitive prices
To fulfil the above mentioned criteria:
- we regularly modernize the fleet of our vehicles
- we introduce innovative logistics solutions
- we attach great importance to the safety of the loads entrusted to us. When transporting with our own fleet, we cover the loads with insurance of up to EUR 500,000
- we consistently improve internal organizational solutions
- we place great emphasis on protecting trade secrets and customer loyalty
- we use our own system of transport partner selection and verification (with great focus on guaranteed sums of cargo insurance)
- we try to anticipate the needs of our clients so that our services exceed their expectations
- we systematically examine the quality of our services among our clients
We are also aware that our forwarders and drivers are represent our clients when dealing with third parties. Therefore, good manners, a professional approach and fluent knowledge of foreign languages are of particular importance to us.